Thamsanqa Maphosa:
Knowledge Management and Strategic Communication Specialist

Helping purpose‑driven organisations transform information into insight, embed continuous learning, and craft narratives that move people to action.

About Me

“Unlock knowledge. Amplify impact.”

Bridging Silos With Knowledge Management, Amplifying Impact With Strategic Communication.

With more than a decade of experience across international development, humanitarian response and private‑sector innovation, I design knowledge management and strategic communication solutions that turn hard‑won lessons into measurable results.

My cross‑disciplinary background in information science, behavioural communication, and adult learning allows me to bridge technical silos and create systems that work for real people—whether in a boardroom or a rural community workshop.

What Services I'm Providing

End-to-end Knowledge Management and Strategic Communication (strategy, systems, capacity building, MEL, and storytelling) integrated to turn insights into sustained impact.

Knowledge Management Strategy & Frameworks

End‑to‑end design of policies, processes, and governance models aligned to established Knowledge Management standards.

Strategic Communication Planning

Evidence‑based messaging, audience mapping, and channel optimisation that align communications with organisational objectives.

Learning & Capacity Building

Tailored training, mentorship, and community‑of‑practice facilitation to embed a culture of learning and adaptive management.

Digital KM Systems Implementation

Selection, configuration, and roll‑out of fit‑for‑purpose platforms (SharePoint, Microsoft 365, open‑source solutions) that capture, curate, and share institutional knowledge.

Monitoring, Evaluation & Learning (MEL)

Integration of learning loops, after‑action reviews, and knowledge capture into project lifecycles for continuous improvement.

Content Development & Storytelling

Research‑driven content (reports, case studies, multimedia) that humanises data and showcases impact.

My Website Design Portfolio

Each site in this portfolio is more than a digital façade—it is a purpose-built knowledge hub that translates complex ideas into intuitive, results-driven experiences. Every project showcases my ability to fuse evidence-based content strategy, accessible design, and scalable architecture so clients can inform, engage, and mobilize their audiences with measurable impact.

Let’s Start the Conversation...

Ready to turn your organisation’s knowledge into strategic advantage? Get in touch with me to schedule a discovery call and explore how we can co‑create solutions that unlock learning, inspire action, and amplify impact.